Cancellation Policy

Workshops

It is strongly encouraged that you book to attend a workshop by 34 weeks of pregnancy. In the event you need to cancel your booking at least 4 weeks prior to the scheduled class, the cost of the class will be refunded minus a small booking fee.

In the event you need to cancel your booking up to and including 2 weeks prior to the scheduled class, you will be refunded 50 per cent of the class cost.

Refunds are not offered for change of mind.

In the event that Birth to Baby is unable to continue with a scheduled class date, it will work with couples registered for that class to reschedule or provide a refund to couples that are unable to attend a rescheduled or alternate class.

Acuneedling

Cancellations made at least 24 hours prior to the scheduled appointment will be refunded the full session cost (or an alternative booking placed in lieu of refund if possible).

Cancellations made less than 24 hours prior to the scheduled appointment may be refunded 50% of the full session cost.

Refunds are not offered for change of mind.

In the event that Birth to Baby is unable to continue with a scheduled appointment date, all efforts will be made to reschedule or provide a refund to clients that are unable to attend a rescheduled appointment.

Midwifery Care

I understand that sometimes you need to cancel or reschedule your appointment and that there are emergencies. If you must cancel your appointment, I respectfully request 24 hours’ notice. Missed appointments, or appointments cancelled with less than 24 hours’ notice, will incur a fee of $50.